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The second-hand marketplace Members Share Frustration Regarding Sizing Changes

Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.

This online marketplace has altered its sizing categories for women's and children's clothes failing to inform all users about the change.

Social Media Response

Countless users and merchants are expressing on platforms stating that platform listings now display a modified sizing category than originally posted due to the recalibration.

The company said the revised method more closely matches similar services.

It has advised users to examine their items and update the measurements by hand where appropriate, causing user dissatisfaction.

Size Classification Updates

Before the change, the measurements included one number and one letter, for instance S/8 or M/10.

The new system has a letter with a size spectrum such as S/UK 8-10.

For certain items, the size labels have been reassigned - for example a size L was formerly size 12 but now shows as UK 16-18.

User Experiences

Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

A different member, from Glasgow, stated items she posted featuring size 14 markings were displaying on the service as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they may become frustrated," she said.

Necessary Adjustments

Charlotte Lunn, located in England, explained she became annoyed by the change as she had to manually change the sizing for "all her products".

"This situation is especially annoying, since I have chronic health issues and platform income has been essential after experiencing income reduction," she stated.

Service Background

The platform boasts over 100 million shoppers, comprising 18 million UK members.

It has become a favored option compared to resale services such as eBay and Depop.

This isn't the first time when a surprising modification within the service has received backlash: earlier, the service retracted a modification regarding delivery choices after backlash from users.

JA
The writer

Janice Arroyo

A seasoned card game enthusiast and strategist with over a decade of experience in competitive play and community building.

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